Customer Support Manager (Broadband/ Energy)Battersea (Hybrid) 80,000 - 90,000 + Hybrid + 10% Bonus + Progression + Cutting-Edge Innovation + Pension + Holiday + Training + Manage Your Own TeamAre you a Customer Support Manager within the broadband or energy sector ready to take the next big step in their career, seizing the opportunity to build and lead a high-performing team, drive innovation, and revolutionize customer experience while enjoying unrivalled company benefits, a supportive culture, and long-term career progression?Do you want to join a rapidly expanding cutting-edge broadband company is revolutionizing the industry with transparent, no-contract, ultra-fast internet. As the business continues to scale at an impressive pace, it is seeking a strong leader to take charge of customer support operations and set new standards in service excellence.On offer is a fantastic opportunity to join a market disruptor at the perfect time, providing the chance to build a high-performing support team and be part of a close-knit, ambitious culture. With industry-leading training, career development opportunities, and a supportive environment, this role offers the autonomy to drive improvements and make a real impact.In the role, you will oversee and develop the customer support strategy, managing both outsourced first-line support and in-house second-line support. You will implement industry-leading technologies, streamline operations, and establish a data-driven approach to ..... full job details .....