Permanent
Customer Service Administrator
Glasgow
225156778
Posted 2 days ago
This is an exciting new opportunity to join the admin team at ASCO Fire Group. We are a Glasgow based company that specialises in all aspects of Fire Safety. You will be joining an industry leading business who trades nationwide in complete fire safety.
As a company, we seek enthusiastic, dynamic and collaborative individuals. We are looking for somebody who wishes to learn new skills and develop their role within the team.
Role outline
- Receiving and responding to telephone and email enquires
- Developing rapport and passing on leads to the sales team
- Helping customers with queries
- Producing documentation for clients
- Data entry & invoicing
- Liaise with the field team to ensure jobs are completed on schedule
- Systems management
Key Skills
- Excellent communication skills and the ability to build rapport with clients
- Competent computer skills including all areas of Microsoft
- A forward thinker and team player
- Excellent organisational skills and attention to detail
- Ability to work to a deadline
- Confidence and initiative
Please submit your CV if you would like to be a part of the team!
Benefits:
- Cycle to work scheme
- Free parking
- On-site parking
Work Location: In person
Mon- Thurs 8.30am-5pm
Fri 8.45am - 4pm
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