Title: IT Systems EngineerLocation: ChelmsfordSalary: 35,000 - 40,000Days/ Hour of work: Monday - Friday, 09:00 - 17:00 The business Our client is seeking a IT Systems Engineer to join their IT team in Chelmsford. The role involves creating reports to support data-driven decisions, providing insights to senior management, and maintaining a high level of user satisfaction. You need to be focused, analytical and forward-thinking. You will be based in their bight and open head office and will need be detail orientated, proactive and have great technical skills. Benefits On-site parking25 days holiday, plus bank holidaysFrequent socials, including Summer and Christmas partiesEnvironmentally conscious - you''ll be supplied with sustainable productsMonthly company lunchesExcellent progression opportunitiesOpportunity to participate in local fundraisingLong service awardsAmazing in-house training ResponsibilitiesSet up, configure, and manage network hardware, servers, and infrastructure.Oversee system performance to ensure IT services remain operational and accessible.Conduct regular system checks, perform backups, and manage patches.Monitor networks and systems, coordinating with our NOC to ensure smooth operations.Offer technical support to staff via phone or email, documenting all IT incidents and requests thoroughly.Keep users updated on the status of their tickets to manage expectations effectively.Deliver efficient services that maintain high levels of user ..... full job details .....