Aftersales Manager

Hinckley

50k Basic , plus performance related bonus

Description

Are you an exceptional leader with a passion for customer service and the motor trade, do you thrive in fast-paced environments and know how to bring out the best in a team? Looking for an experienced Aftersales Manager to lead the customer service, warranty and aftersales department .

General responsibilities:

• Mentor and Drive the team to deliver outstanding customer care across all touch points.
• Manage warranty spends and control the associated costs.

• Ensure compliance with all necessary regulations, including FCA policies are managed effectively.

• Regularly review performance through 1 to 1''s with the Team.

To be considered you must have:

• Proven experience in a Aftersales Management or similar leadership role.
• FCA accreditation
• manage performance-related issues and HR tasks (rotas, holidays, commissions).
• Strong organisational and time management, coaching customer service and sales.
• A proactive, professional, and customer-focused.

This role offers you:

• Benefits: Tesla Company Car
• Great working conditions
• Excellent bonus structure
• 28 days holiday and Pension scheme

If this sounds like you!

APPLY NOW

Just respond back to this advert with your CV clearly showing the skills needed, and we will be in touch.

Everyone will receive a reply, but please do pick up the phone when we call from a 01455 number.

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