General Manager
General Manager - Prestigious Scottish Restaurant andamp; Venue
Location:andnbsp;Tranent, East Lothian
Salary:andnbsp;andpound;30,000 - andpound;40,000 DOE
Job Type:andnbsp;Full-time, Permanent
About the Client:
We are delighted to be representing an award-winning, beautiful restaurant and venue nestled in the heart of East Lothian. Renowned for its exceptional cuisine, stunning setting, and commitment to providing unforgettable experiences, this establishment is a cornerstone of the local community and a destination for discerning visitors. The business prides itself on quality, warmthandnbsp;and operational excellence.
The Opportunity:
We are seeking an experienced, passionateand driven General Manager to lead the front-of-house team and oversee daily operations. This is a pivotal role for someone who thrives in a premium hospitality environment and is dedicated to upholding the highest standards of service, financial performanceandnbsp;and team culture.
Key Responsibilities:
- Provide inspirational leadership to the front-of-house team, fostering a positive, professionalandnbsp;and motivated working environment.
- Manage all day-to-day operations, ensuring seamless service delivery from lunch through to evening dining and special events.
- Uphold and enhance the venue''s reputation for exceptional guest experience, handling feedback with grace and implementing continuous improvements.
- Drive revenue and profitability through effective cost control, stock managementand strategic initiatives to increase average spend and repeat business.
- Collaborate closely with the Head Chef/Kitchen team to ensure perfect synergy between kitchen and front-of-house operations.
- Oversee staffing, including recruitment, training, rotasandnbsp;and performance development.
- Manage supplier relationships, admin processes and ensure compliance with all health, safety, and licensing regulations.
- Play a key role in marketing and promotional activities to attract new guests and nurture loyalty.
The Ideal Candidate Will Have:
- Proven experience as a General Manager, Deputy Manager, or Senior Restaurant Manager within a high-quality restaurant or hospitality venue.
- A genuine passion for fine food, wine and delivering outstanding customer service.
- Strong financial and business acumen, with experience in budgeting, Pandamp;L understanding and driving profitability.
- Excellent leadership and people-management skills, with the ability to train, develop and inspire a team.
- Impeccable communication and problem-solving abilities.
- Sound knowle
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