Noodle Talent Partners are exclusively working with an exciting organisation, recruiting the position of Customer Service Sales Administrator to join their friendly team in King''s Lynn to support in delivering an exceptional service to their business customers and contribute to effective order workflow. This is a Fixed Term Contract position until January 2027. Possible scope for extension or permanent after subject to additional business requirements. The role Handle enquiries from customers via telephone and email in a professional and friendly manner, responding promptly within service level agreements and providing updates on orders to ensure optimum customer satisfaction Provide information on products available, advising on stock levels and recommending alternative and additional products to support the customer Accurately processing orders within service agreements, including all relevant documentation, meeting export requirements for international orders Monitor orders from reports to identify any delays, using initiative to liaise with relevant teams to expedite orders and keep customers informed Handle any issues or complaints with empathy and professionalism, problem solving to find positive resolutions in a timely manner and identifying areas for improvement, processing credits or returns as required Manager internal records accurately, ensuring orders are processed in line with service contracts and agreed pricing. Ensure contracts are reviewed in line with ..... full job details .....