Strategic Account Manager

Midlands Based | Hybrid Working | £40,000 - £50,000 + OTE £70,000 + Company Car

Are you a commercially driven Account Manager who thrives on building long-term client relationships and managing complex, high-value accounts?

We are recruiting for an experienced Strategic Account Manager to join a well-established and growing organisation operating within the environmental services sector. This is a fantastic opportunity for someone with experience managing regional or national accounts within waste management, logistics, pharmaceuticals or a related industry.

This role is all about relationship management, commercial growth and delivering exceptional customer service to key clients across the Midlands and nationally. You will be responsible for managing large customer accounts, identifying opportunities for growth, and becoming a trusted partner to your clients.

The successful candidate will be resilient, credible, commercially astute and confident managing senior stakeholder relationships with maturity and professionalism.

• Managing and developing relationships with regional and national accounts

• Acting as the key point of contact for major customers

• Identifying opportunities to grow existing accounts and increase revenue

• Managing contract performance, service delivery and customer satisfaction

• Leading regular client review meetings and maintaining strong communication

• Working closely with internal departments including operations, finance and sales

• Negotiating commercial agreements and ensuring contract compliance

• Producing reports, analysing trends and identifying opportunities for improvement

• Working towards revenue growth and retention targets

• Supporting customers with tailored solutions and a consultative approach

• Proven experience within Account Management, Key Accounts or Client Relationship Management

• Experience managing large regional or national customer accounts

• Background within waste management, logistics, pharmaceuticals, or a similar sector

• Strong commercial awareness and negotiation skills

• Confident dealing with senior stakeholders and challenging conversations where required

• Able to demonstrate resilience, integrity, credibility and professionalism

• Excellent communication and influencing skills

• Organised, self-motivated and target-driven

• Strong IT skills including CRM systems and Microsoft Office

• £40,000 - £50,000 basic salary

• OTE circa £70,000

• Company Car

• Hybrid working – Nottingham head office with 1-2 office days per week

• 23 days holiday plus bank holidays

• Company pension scheme

• Enhanced family friendly policies

• Employee Assistance Programme

• Lifestyle and leisure discounts

• Life insurance

• Bike to Work scheme

• Holiday purchase scheme

This is an excellent opportunity for an ambitious and relationship-focused Account Manager looking to join a forward-thinking organisation where you can genuinely make an impact.

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