Permanent
Supply Chain Customer Manager
Reading
225114946
Posted 3 days ago
Key Areas of Responsibility:
Programme Management
- Day-to-day management of all Programmes
- Day-to-day management of LTP team members
- Internal and external customer liaison
- Project management and onboarding of new programmes/tools
- Monthly billing creation
- Daily, monthly, and ad hoc reporting
- Budget and cost management of programmes
- LTP system setup, improvements, and resolution of critical issues
- Maintain strong customer and supplier relationships
- Ensure documentation is received, stored, and retained in line with policy
- Customer and internal reporting and presentations
Technical
Tool Management:
- Maintain correct stock levels to support programmes
- Minimise tool downtime (technical, quality, quarantine, calibration issues)
- Design packaging and layouts fit for purpose
- Ensure all tools meet OEM specifications
Kit data definition based on customer data
Packaging prototyping and sign-off
Manage tool updates, changes, supersession, and new stock
Supplier coordination, planning, and management
General
- Logistics and supply chain planning
- Work closely with warehouses across Europe on:
- Stock accuracy
- Quality control
- Oversee annual stock counts
- Ensure LTP website is accurate and up to date
- Deliver internal and external customer training
- Maintain strong customer and supplier relationships
General Responsibilities
- Communicate effectively with manager, peers, and team
- Promote a culture of:
- Respect
- Teamwork
- Integrity
- Diversity and equal opportunity
- Maintain commitment to workplace and product safety
- Take personal responsibility for safety standards
- Contribute to quality excellence across the business
- Take ownership of personal development and skills improvement
- Participate in continuous improvement initiatives
- Support delivery of safety, quality, delivery, and cost objectives
- Undertake additional duties as required
Key Competencies
Qualifications
- Desirable:
- Trained automotive technician
Relevant Experience
Essential:
- Logistics (warehouse/shipping operations)
- Supplier management and liaison
Desirable:
- Knowledge of or interest in the automotive sector
- Automotive workshop experience
- Knowledge of workshop tools and equipment
- Experience in loan tool business
Skills / Abilities
Essential:
- Strong organisational skills and attention to detail
- Line management capability
- High integrity and credibility
- Strong interpersonal skills
- Excellent verbal and written communication
- Customer-focused approach
- Proficiency in MS Office (including Excel: pivots/graphs)
- Proactive, "can do" attitude
Desirable:
- Language skills (Italian preferred)
Aptitudes
- Problem solving
- Customer focus
- Organisation
- Technical/functional skills
- Priority setting
- Process management
- Time management
- Integrity and trust
Mobility
- Willingness to travel across Europe
- Flexible approach to travel
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
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