Student Support Officer (Financial Support)

Job Title: Student Support Officer (Financial Support) Location: Birmingham Salary: £26,338 - £26,942 per annum Job type: Permanent, Full-time The Role: We are seeking a dedicated and enthusiastic Student Support Officer (Financial Support) to join our professional team. This varied and rewarding role supports students across both Higher and Further Education, with a particular focus on financial wellbeing and funding support. As part of the Student Services team, you will provide a high-quality front-line service, assisting with enquiries across accommodation, wellbeing, and general student support. A key element of this role is the administration of financial support schemes - you will help assess applications, manage fund payments, and provide vital guidance to students facing financial hardship. You will also be a key contributor to the student experience through your support for Open Days and other engagement activities. If you are highly organised, empathetic, and thrive in a fast-paced student-centred environment, we would love to hear from you. Join us in making a real difference in students'' lives. Benefits: Generous allocation of annual leave 26 days'' paid leave per year 12 Bank Holidays and Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and ..... full job details .....
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