Service Designer, Sheffield, 6 month, £535-£540 day (Inside IR35)We''re hiring an experienced Service Designer to help shape seamless, end-to-end digital experiences for a major client in the financial services Industry. This is a brilliant opportunity to influence how customers interact with digital services by turning insight into intuitive, impactful journeys. You''ll work at the heart of cross-functional teams, ensuring every touchpoint across web, mobile, onboarding and servicing journeys is designed around real user needs and strong business outcomes.This will be inside IR35, Hybrid 3 days from home and 2 days in the Sheffield office.What you''ll be doingDesigning end-to-end service experiences across digital banking journeysLeading journey mapping, service blueprinting and identifying pain points across touchpointsCollaborating with Product, UX, Engineering and stakeholders to improve customer outcomesRunning research, prototyping and testing concepts to iterate quicklyChampioning service design thinking and a customer-first mindset across teams What we''re looking for5+ years'' experience in Service Design within digital products (banking/financial services ideal)Strong experience in journey mapping, service blueprinting and stakeholder engagementSolid understanding of design thinking, agile and user research methodsExcellent communication, storytelling and workshop facilitation skillsHands-on with tools such as Miro and Figma If you''re passionate about creating ..... full job details .....