Job Title: Customer Service Advisor Location: DundeePay Rate: 14.02p/hrHours: Monday - Friday - 9am - 5pmPlease note, you may need to support shifts between 8:30am - 5:30 dependant on business needs.Hybrid Working: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.Contract Type: Temporary - 12 monthsStart Date: 16th February 2026 Lloyds are recruiting now for Customer Service roles supporting the UK''s largest Banking Group. A 6 -8 week training programme will teach you all you need to know about the wide range of products and services. This role carries out prescribed customer management activities and provides support to others by following existing procedures.Your responsibilities will include: Handles phone enquiries from customers to support with a range of enquires from basic support to more complex queries. Works within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Personally meets customer needs related to standard products and services and/or supervises a team of customer advisors.Provides a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities.About our client:At our client''s organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With ..... full job details .....