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Permanent

Customer Consultant

Preston
money-bag 10000-500000 Annual
2950245401
Posted Yesterday

Business Unit / Team: Branch NetworkStarting Salary Range: £23,500 - £25,000 per annum DOE + red-hot benefitsContract Type: 28 hours Part Time, PermanentOur Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous Preston branch has an opportunity in their team for you to join in and think big so if you have a genuine passion for helping others both face to face and over the phone, and you are ready to make customers Happier About Money, then this opportunity could be what you''re looking for!What you''ll be doing • Welcoming our lovely customers to the Branch• Helping our customers use digital services, educating them to understand the great benefits digital brings and guiding them through the process• Resolving any queries customers may have with their banking• Having great conversations to understand customer needs and desires then using your knowledge of our products and services to find the best solution• Working with awesome colleagues across our Branches and Digital Experience Centre so customers always have the right person to speak to when they need expert advice either in person or by telephone• You''ll be an ambassador for Virgin Money, living life to the fullest by showcasing the amazing work we do and spreading the word through events both in branch and in the local communityWe need you to have • Some experience or a passion for wanting to ..... full job details .....

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