Our client a very successful global delivery solutions company are now looking to add an experienced Operational Excellence Manager to the company. The Role The Operational Excellence Manager is responsible for the design, compliance, and continuous improvement of the operational framework. This role focuses on continuous improvement, administration/documentation, process development and cost control to ensure operational excellence and compliance. This role also encompasses all elements of facilities maintenance, including plant and equipment. Key ResponsibilitiesBe the Voice of Operations and the Operations Champion throughout the business alongside the Operations Manager.Responsibility for warehouse health, procurement, KPI''s and operational performance.Responsibility for disaster recovery planning which is regularly reviewed and testedCover for Operations Manager when absent (annual leave/sickness)Customer, Workforce and Shift Planning/ForecastingBuild and maintain an operational forecasting tool.Lead the operational forecasting process using the sales forecast and customer schedules to predict requirements accurately. Monitor forecast accuracy and prepare scenarios for volume fluctuations.Analyse and optimise shift patterns to ensure operational coverage and cost-effective workforce utilisation. Operational ProductivityReview and enhance productivity levels throughout the UK warehouse, identifying opportunities for improvement. Identify the most operational and ..... full job details .....