Our client, a well-established and growing independent engineering business specialising in the supply, servicing and overhaul of valves, gaskets and associated pipeline equipment. Working across industries including pharmaceutical, petrochemical and other engineering sectors require an organised and adaptable Sales and Operations Support professional to join their small, friendly team. This is a varied and fast-paced position where no two days are the same. You will play an important role in supporting customers, processing orders, coordinating deliveries and ensuring orders are managed efficiently from initial enquiry through to completion. The Role Working as part of a small team, your responsibilities will include: Handling customer enquiries via telephone and email. Processing customer orders accurately and efficiently. Liaising with suppliers to order goods and monitor deliveries. Arranging deliveries and collections with customers and transport providers. Tracking orders from receipt through to completion. Providing customers with regular updates regarding orders and delivery schedules. Resolving issues relating to orders, deliveries, shortages and customer enquiries. Maintaining accurate records and administration systems. Supporting the day-to-day running of the office. Assisting with general administration and other ad hoc duties as required. The Person The successful candidate will be an organised, proactive individual who enjoys working in a busy environment ..... full job details .....