Temporary Accommodation Officer
We are currently recruiting for an experienced Temporary Accommodation Officer to support a busy Housing team within a local authority setting. This role is key to ensuring households in temporary accommodation are placed appropriately, managed effectively, and supported in line with statutory duties. Key Duties and Responsibilities for the Temporary Accommodation Officer:Manage a caseload of households placed in temporary accommodation, ensuring placements are suitable and compliant with legislationArrange and coordinate placements into emergency, interim, and longer-term temporary accommodationLiaise with accommodation providers, landlords, and internal teams to secure and maintain suitable placementsConduct regular reviews of placements to ensure ongoing suitability and cost effectivenessRespond to tenant queries, complaints, and requests, providing clear and timely communicationMonitor occupancy levels and assist in reducing the use of high-cost or nightly paid accommodationEnsure accurate record-keeping and maintain up-to-date case notes on housing management systemsSupport move-on processes into more settled accommodation where appropriateWork in line with relevant housing legislation, including the Housing Act 1996 and homelessness dutiesRequirements:Previous experience working as a temporary accommodation officer, homelessness, or housing allocations role within a local authority or housing providerStrong understanding of homelessness legislation and placement ..... full job details .....
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