Based in the Studley area, an opportunity has arisen for a Customer Account Manager to join a successful Logistics company. Working in a small team, you will be responsible for managing and developing customer relationships, ensuring agreed service levels are consistently delivered while driving high levels of customer satisfaction. Acting as the primary point of contact for assigned accounts, you will ensure customer''s logistical needs are met and support the optimisation of their supply chain operations.Working closely with internal stakeholders and customers, you will proactively identify challenges, propose effective solutions, and build long-term, profitable partnerships. This role plays a key part in both operational delivery and commercial performance, contributing to customer retention, growth, and sustainability objectives.As the Customer Account Manager, you will be responsible for - Managing and developing relationships with assigned customer accounts, acting as the primary point of contact for contract management and service delivery.Conducting regular performance reviews to monitor service levelsProactively identifying risks and issues, implementing effective solutions to minimise disruption to customer''s supply chains.Collaborating with internal teams to ensure timely deliveries, asset availability, and overall contract success.Overseeing commercial activity within customer accounts, including pricing changes, contract renewals, and identifying opportunities ..... full job details .....