Are you technically minded and keen to start a career within a tech focused position? Do you have previous experience within customer service? Are you keen to join a company with a great culture and team environment? Think Specialist Recruitment are delighted to be working with a dynamic and successful business based within the Watford area. This opportunity would suit someone who has an interest in technology, has strong communication skills with a good customer focus, and someone who enjoys working within a team. Monday - Friday - 8:30am - 5pm - Hybrid working after training Salary - 24,600 with a benefit of having this reviewed every 6 months Some of the duties will include: Handling customer requests over the phone, email, chat and WhatsAppResolving support requests by investigation, fault-finding, problem-solving and troubleshootingCreating an audit tail of support requests on the CRM systemLiaising with mobile network providersProviding a great level of service Assisting internal and external teams with any queriesWorking well as part of a team The suitable candidate: Strong communication skills both written and verbalAble to understand, diagnose and assist in a busy support environmentPC literate including Word, Excel and emailGreat organisational skillsPrevious customer service experienceMust be local to Watford to be able to commute to the officeAn interest in technology would be beneficial Looking for the next step in your career? Think Specialist ..... full job details .....