Outbound Service Advisor If you enjoy speaking with customers and delivering great service, this Service Advisor role could be a great fit.Red Recruitment is recruiting part-time, target-driven individuals to join a fully remote team. You''ll handle inbound and outbound enquiries from SME customers, resolve queries via phone and email, and identify opportunities to recommend suitable business insurance products based on customer needs.Benefits and Package for an Outbound Service Advisor:Pay: 12.60 per hour Hours: Part-time, fixed shifts on a rotational basis Location: Fully remote 28 Days Holiday (pro rata) including bank holidays Pension Scheme Opportunities for Career Progression Employee Discounts Learning and Development OpportunitiesOperational Hours:Monday to Friday: 10:00 - 18:00 Saturday: 10:00 - 16:00 Sunday: ClosedMandatory Shifts (TBC): 3 in 4 Saturdays Every Monday Fixed shifts on a rotational basisAs with all roles, mandatory shifts may change in line with account requirements, so flexibility across operational hours is essential.Key Responsibilities of an Outbound Service Advisor:Delivering exceptional customer service to SME customers via phone and email. Handling inbound enquiries and resolving customer queries efficiently and professionally. Selling business insurance products by having quality conversations to understand customer needs and requirements. Identifying opportunities to cross-sell and up-sell additional commercial insurance products. Achieving ..... full job details .....