Customer Service Advisor Private Patient Team Bank/Flexible shifts BrentwoodDue to an exciting period of growth, Spire Healthcare''s Patient Support Centre, located in Brentwood has multiple opportunities for Customer Service Advisors to join our dedicated Private Patient Team on a Bank basis.This is an excellent opportunity for someone with strong customer service skills to develop a career in healthcare, in a role that''s fast-paced, rewarding, and people-focused.This position is a zero-hour contract - offering shifts on a flexible, ad-hoc basis.What you''ll be doingAs part of the Private Patient Team, you''ll be the first point of contact for patients looking to fund their own treatment. You''ll provide clear, accurate information on procedures and costs, helping patients understand their options and feel supported every step of the way.Day to day you will:Respond to patient enquiries by phone and email in a professional, friendly mannerProvide quotations for proceduresExplain next steps and book consultations, tests, or proceduresAccurately handle patient details and maintain records in our CRM and SAP systemsLiaise with internal teams to ensure patients receive the right information quickly and efficientlyWhat we''re looking forExperience in a customer service or reception-style role, handling high volumes of enquiriesExcellent communication and organisational skillsStrong numeracy skills with the ability to calculate procedure costsA professional, calm telephone ..... full job details .....