Credit ControllerLocation: Sutton ColdfieldDepartment: Credit ControlSalary: Up to 31,000Benefits: 30 days annual leave + bank holidaysAbout the RoleWe are looking for a proactive and detail-oriented Credit Controller to join a dynamic and fast-paced finance team. In this role, you will take ownership of a diverse customer portfolio, managing a high volume of accounts while building strong relationships with both internal teams and external clients.This is a fantastic opportunity to work in a collaborative environment where your decision-making, negotiation skills, and ability to prioritise will directly impact the business.What You''ll Be DoingCustomer Account ManagementOversee a portfolio of approximately (phone number removed) customers, managing accounts of varying valuesProactively manage customer balances, ensuring timely collection of outstanding debtsMaintain strong working relationships with customers to support prompt payment and query resolutionCredit Control and CollectionsContact customers via phone, email, and workflow systems to ensure payments are received on timeInvestigate and resolve account queries to reduce payment delaysEscalate overdue accounts when required, including liaising with legal representativesOrder and Risk ManagementReview and release held sales orders, balancing customer needs with credit riskMonitor accounts to ensure adherence to agreed credit limits and payment termsAssess creditworthiness for new and existing customers using financial ..... full job details .....