Overview

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User Researcher - Public Sector

role at

IBM .Introduction: At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world.Your Role And Responsibilities

We are seeking an Experience Consultant in Research to lead research efforts that uncover user insights and inform the design of engaging digital experiences. Your role will involve overseeing research projects, managing stakeholder expectations, and ensuring the delivery of actionable insights that drive product development and user experience improvements.Responsibilities

Lead the planning, execution, and analysis of research studies, including ethnographic, generative, and quantitative methods.Design and facilitate workshops, focus groups, and co-creation sessions to generate user-centric solutions.Analyze research data, creating reports and presentations that effectively communicate findings.Collaborate with designers, developers, and product managers to integrate user insights into the design process.Mentor junior researchers, providing guidance and feedback on their work.Preferred Education

Bachelor''s DegreeRequired Technical And Professional Expertise

Extensive experience with various research methodologies and tools.Strong analytical and communication skills, with a proven track record of presenting findings to diverse audiences.Ability to manage multiple research projects and stakeholder expectations.Passion for user-centered design and a deep understanding of user needs and behaviours.Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

Information TechnologyIndustries

IT Services and IT Consulting

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