We are looking for an experienced Senior3rd line IT Support Engineer who is looking to join a well-established and growing IT provider.This role has massive career progression opportunities.RoleSenior 3rd Line IT Support EngineerLocation Hybrid with travel to Barnsley office 2/3 times per week and customer related travelSalary £48k - £65k D.O.E + full expenses/travel and bonus + benefitsGeneral Career progression, great benefits and a supportive experienced team with optional travel to Australia, South Africa and Spain.The RoleOperate at the highest level of the service desk within a dynamic MSP supporting critical business environments and demanding customers.You will act as the senior technical authority during major incidents, escalations, and high-impact situations. This role combines deep technical expertise, decision-making under pressure, and excellent communication skills to manage both technical recovery and customer relationships.You will interact with stakeholders ranging from end users to IT managers and directors, particularly during critical incidents where clarity, confidence, and accountability are as important as technical resolution.You will join an international service team operating across three continents, working collaboratively with engineers and customers globally. This role offers opportunities to travel, mentor teams internationally, and support customers onsite when required.While the role is primarily hybrid-based in Spain, travel will form part ..... full job details .....