Case Management Officer Ideally we are looking for someone who has experience in working in council tax, business rates, benefits or similar departments in a council. Salary: £25,947.47 per annum We are looking for a motivated, organised and customer-focused Council Tax Case Management Officer to join our Revenues team. This is an excellent opportunity for someone who enjoys problem-solving, working accurately with complex information and delivering a high-quality service to residents. You will play a key role in the administration, billing and case management of Council Tax accounts, ensuring decisions are made fairly, promptly and in line with legislation, policy and local procedures. In return, we offer the opportunity to work in a supportive team environment, develop your technical knowledge and build a rewarding career. We value excellent customer service, professional development and collaborative working. If you are looking for a role where you can make a difference, work with purpose and help deliver vital local services, we would welcome your application. About us PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. We provide a range of professional services including HR and Payroll, Financial Services, Procurement and Contracts, ICT and Digital, Customer Contact, Revenues and Benefits, Health and Safety, and a range of ..... full job details .....