MS Dynamics Solution Architect (D365 Customer Engagement)Location: London (hybrid)Duration: 6 months +Umbrella onlyOur Client is hiring an MS Dynamics Solution Architect to lead end-to-end solution architecture for Dynamics 365 Customer Engagement within the energy and utilities space. If you enjoy turning complex customer journeys into scalable Microsoft designs-and thrive in client advisory conversations-this is a role where your impact is visible from discovery through go-live and beyond.What you''ll be doing: Lead senior client-facing advisory conversations across discovery, solution shaping and opportunity development Translate UK electricity Customer Connections lifecycle and BP500 processes into Dynamics 365 CRM solution designs Own solution architecture end-to-end: process, data, security, integrations, user experience and non-functional design Define solution boundaries across configuration, customisation, Power Platform and external integrations Shape utilities-enabled CRM for customer connections, network operations, asset/work/field operations and regulatory reporting Support delivery assurance from build to cutover, go-live, hypercare and transition to support Challenge unclear requirements, maintain requirements traceability, and drive quality across design and testing deliverablesWhat you''ll bring: Demonstrable knowledge of the UK electricity Customer Connections lifecycle and BP500 processes Ability to translate connection journeys, business rules, ..... full job details .....