Billing ManagerLocation: LutonSalary: Up to 45,000Team Size: 10 (including 2 Team Leaders)Hours: 9am-5pm, Monday to FridayHybrid Working: 1 WFH day per week after 6-month probationAre you a confident leader with a sharp eye for detail and a drive to streamline and improve processes? As Billing Operations Lead, you''ll take charge of a vital operational function within a nationally respected organisation, leading a skilled team, championing billing accuracy, and shaping best practices across the board.What You''ll Be Doing:Leading and motivating a team of 10, including two Team Leaders, within the Contract Administration and Billing functionManaging the full billing lifecycle-ensuring accuracy, timeliness, and alignment with internal standardsResponding to revenue-related queries, especially during month-end closeCollaborating with the Head Office Finance team on both day-to-day and strategic needsDelivering training to team members and stakeholders on billing and contract admin processesMonitoring and reporting on billing performance, including invoice accuracy, credit note usage, and turnaround timesDriving continuous improvements in billing procedures and internal workflowsYou''ll be the go-to person for all things billing, making sure everything runs like clockwork while supporting a fast-paced, client-focused environment.What''s In It for You:A competitive salary of up to 45,00033 days of annual leave, including bank holidaysHybrid working model - enjoy one day a week ..... full job details .....