Position: Supervisor Location: Camden Town Salary: 26,500 basic + monthly bonus (realistic first-year earnings 27,000- 28,000)Are you passionate about great customer service and ready to step into a leadership role? Join a successful and expanding business with sites across the UK and Europe as they enter an exciting growth phase in 2026.The RoleAs a Supervisor, you''ll lead by example, supporting the day-to-day running of a customer-facing site and ensuring an outstanding experience from first enquiry through to ongoing account support.Work pattern: 39.5 hours per week, Monday to Friday, 9am-6pm, with evenings off and reduced weekend hours.Key ResponsibilitiesMaintain and elevate customer service standards, in person and over the phoneSupport daily operations, ensuring the site is well organised, safe and welcomingHelp coach and motivate the team to hit targets and deliver consistently high standardsManage key admin processes accurately (bookings, customer accounts, documentation and payments)Ensure company and brand standards are met, following all health and safety guidelinesContribute to performance against store and company KPIs (service, sales and operational measures)About YouEnergetic, friendly and confident dealing with customersExperience in retail, hospitality or another service-led environmentComfortable working to targets and keeping standards highProactive and self-motivated, able to drive productivity during quieter trading periodsIdeally you''ve stepped up as ..... full job details .....