Head of IT Operations Hounslow, London (Heathrow) - Fully On-Site 85,000 - 95,000 (c. 90,000) + Benefits Our client is a well-established, privately owned logistics and supply chain business, providing warehousing, fulfilment and distribution services to a broad client base. The business has an excellent track record of growth and continues to scale across its multi-site operation. We''re recruiting a Head of IT Operations to own the reliability, security and day-to-day operation of the company''s IT environment across all sites. This is a genuinely strategic role (not a helpdesk or ticketing function) covering infrastructure, networks, cyber-security, resilience and end-user support, distinct from the company''s separate software/platform engineering team. Reporting into senior leadership, you''ll take ownership of:Infrastructure, network and hardware lifecycle across all sitesCyber-security strategy, risk and compliance (including ISO frameworks and penetration testing)System uptime, resilience and business continuity / disaster recoveryCloud infrastructure strategy and future technology roadmapEnd-user IT support and service standardsVendor management and IT operational budgetBuilding and leading a dependable, well-organised IT operations teamWhat We''re Looking ForSenior experience leading IT operations, infrastructure and security in a mission-critical, multi-site environmentStrong knowledge of networks, cloud infrastructure and cyber-securityA proven track record ..... full job details .....