Resort Manager - Thurnham Hall Location: Thurnham, Lancaster Salary: £45,898 • Hours: 40 per week Thurnham Hall is seeking an experienced and inspiring Resort Manager to lead operations at our stunning, world class resort. If you''re passionate about delivering exceptional guest experiences and driving team excellence, this is your opportunity to shine. What You''ll Do Lead daily resort operations across Front Office, Housekeeping and Maintenance Drive team performance, training, communication and development Ensure exceptional guest service and maintain high hospitality standards Oversee budgeting, forecasting, financial reporting and PandL performance Manage safety, compliance and property inspections Build strong relationships with owners, members, guests and the HOA Support renovation projects and long term resort planning What You''ll Bring Proven supervisory/leadership experience Strong understanding of hotel or timeshare operations Financial acumen: budgeting, forecasting and revenue management Excellent customer service, communication and problem solving skills Ability to manage multiple priorities; adaptable and detail focused Hospitality-related degree or equivalent experience What We Offer Resort privilege programme with European discounts Referral bonuses Generous holiday allowance Employee Assistance Programme (EAP) Free parking and use of modern leisure facilities Uniform provided Excellent training and development Perks at Work ..... full job details .....