A-Housing-Association-is-currently-looking-for-a-Building-Manager-on-a-temporary-basis-for-about-three-months-with-potential-of-a-permanent-opportunity.

Key-responsibilities-are-as-follows

Collaborate-effectively-with-residents-and-housing-officers-to-address-the-unique-needs-of-each-scheme.

Proactively-manage-communal-spaces,-addressing-issues-and-ensuring-resident-satisfaction.

Utilise-your-understanding-of-buildings-and-service-charges-to-optimise-service-delivery

Be-accountable-for-your-time-and-diary,-regularly-visit-schemes-within-your-portfolio-to-monitor-the-cleaning-and-grounds-maintenance-contracts.-As-well-as-ensure-FRA-actions-are-kept-to-a-minimum-and-resolved-quickly.

Get-to-know-the-residents-through-joint-meetings-and-resident-meetings,-fostering-a-sense-of-community.

Identify,-track-and-progress-communal-repairs-until-completion.-Keeping-residents-and-internal-colleagues-updated-on-progress.

Set-and-proactively-manage-service-charge-budgets,-justifying-any-additional-spend-to-residents-through-consultation-where-necessary.

Proactively-manage-Anti-Social-Behaviour-(ASB)-affecting-schemes,-collaborating-with-internal-and-external-stakeholders,-keeping-residents-updated.

Collaborate-with-the-repairs-and-assets-team-to-improve-the-delivery-of-reactive-and-planned-work.

Effectively-resolve-disputes-or-complaints,-providing-clear-and-well-written-communication-to-various-audiences.

Work-in-collaboration-with-housing-officers-to-ensure-consistent-service-delivery-to-residents.

Build-relationships-with-internal-colleagues-and-external-stakeholders-to-fulfil-commitments-to-residents.

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Essential-requirements

Must-have-worked-in-a-similar-role-within-Housing-previously

Proven-ability-to-work-collaboratively-with-housing-officers-and-other-team-members.

A-solid-understanding-of-buildings,-service-charges,-and-communal-area-management.

Excellent-customer-service-skills-with-a-proactive-and-resident-focused-approach.