Service Transition Manager / Engineer

Job Title: Service Transition Manager / Engineer Location: Manchester / Knutsford Onsite Requirement: 3 days per week Duration: 6 Months Rate: 375 per day - PAYE via Umbrella OnlyJob Description: As an experienced Service Transition Manager responsible for the service design and transition process that supports Product / Application Transition from Programme delivery into BAU Service Support / operations at an enterprise level.Primary Responsibilities:Responsible for ensuring that the impact of every element of the life cycle of developmental change is considered, from the time a project is confirmed to its eventual deployment, involving coordination of the processes of operational level acceptance, transition planning, support requirements definition, configuration and change management, performance and risk evaluation, test management, release, deployment, early life support and release review.Facilitate the transition of all aspects of service change deriving from a programme of projects, from the stage where a project is owned fully by a project team, through transition, to service management, where business-as-usual support services are delivered by the support groups.Work closely with the projects teams, service owner and service delivery manager, the first line and second line support managers and SME teams, change management and the infrastructure teams.Responsible for gathering and articulate service requirements.Review and validate project deliverables, ensuring ..... full job details .....
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