Senior Service Manager

We are working with a well-established charity seeking an experienced Senior Service Manager to lead and develop its Safe Haven service.

This is a senior leadership role with responsibility for service quality, performance, safeguarding, budgets, contract compliance and continuous improvement. A key focus will be preparing the service for a major retender later this year.

Location: Oxford - Hybrid
Hours: Full or part time considered
Salary: £53,000 full time salary
Contract: Fixed term contract until January 2027

About You

We are looking for someone with:

• Strong experience leading and managing services and teams.
• Experience within mental health or community-based services.
• Experience managing budgets, KPIs, contracts and quality standards.
• Strong safeguarding knowledge.
• Experience leading change and service improvement.
• Excellent communication and stakeholder management skills.
• The ability to confidently work with commissioners, funders and senior partners.

Experience of crisis alternative services or tendering would be highly desirable.

This is a fantastic opportunity to join a values-led charity and make a real difference to the delivery and development of mental health services across Oxfordshire.

Enhanced DBS and standard pre-employment checks apply.

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