Huntswood is looking for experienced Financial Services Complaint Handlers to join a well-established project with a leading name in retail banking. If you have a background in complaint resolution, hands-on experience in retail banking and you''re available to start in May, we would like to hear from you.Starts: Throughout June 2026Location: Working from HomeRate: £157 per dayHours: Shifts between 8:00am and 7:00pm, Monday to FridayHusp only recruitment - This is only available to individuals working via the Husp umbrella company, we can assist you with thisDuration: An initial contract to December 2026 As a Complaint Handler, you''ll play a key role in delivering exceptional service by investigating and resolving complaints across a variety of products either Savings, Credit Cards, Overdrafts and more. This is a customer-facing role that blends phone and email communication, giving you the opportunity to make a real impact with every interaction. Role requirements:Proven experience handling financial services complaints throughout the entire lifecycle, from initial intake to final resolutionSuitable work space at home with strong broadband connection Excellent communication and interpersonal skills Ability to work independently as well as being able to work as a team Strong attention to detail Ability to navigate through a number of in-house databases Good MS Office skills, particularly MS Word Why Join Huntswood?Huntswood, part of ResultsCX, is known for partnering with ..... full job details .....