Hire Controller

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Hire Controller
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Hire Controller
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Speedy HireGet AI-powered advice on this job and more exclusive features.Working Hours: Monday to Friday, 07:30 17:00 (42 hours per week)Contract Type: 9-Month Fixed Term Contract, with a view to permanent
Location: Walthamstow, London, E17 6DJWorking Hours: Monday to Friday, 07:30 17:00 (42 hours per week)Contract Type: 9-Month Fixed Term Contract, with a view to permanent
Are you highly organised, customer-focused, and ready to take on a vital role in operations?
A Hire Controller is a key role in the equipment and tool hire industry. They act as the main link between our customers and the depot, ensuring that equipment is available, delivered, and collected on time while providing excellent service.
Were looking for a motivated
Hire Controller
to join our team in London. This is a fantastic opportunity to be at the heart of our depot operations, ensuring our customers receive excellent service from order through to delivery and collection.
About The Role
As a Hire Controller, youll be the first point of contact for our customers, managing the entire hire process from start to finish. Youll build strong relationships, coordinate with internal teams, and ensure equipment is delivered on time and in top condition.
This is a desk-based role where youll work closely with stock teams, drivers, and engineers to ensure a seamless service with minimal delays keeping our customers happy and our operations running smoothly.
Key Responsibilities
Manage the end-to-end hire process, from order taking to delivery and collectionBuild and maintain excellent relationships with customersLiaise daily with stock teams, drivers, and engineers to ensure equipment availabilityProvide clear, professional communication to both customers and colleaguesSupport operational efficiency within the depotUphold our ESG Strategy Decade to Deliver by supporting sustainable and responsible practices
What Were Looking For
Strong organisational skills with the ability to multitaskExcellent verbal and written communication skillsAdaptability and a proactive attitudeCommitment to learning and personal developmentA valid UK driving licencePrevious experience in the hire industry, sales, or a similar operational role
What We Offer
26 days annual leave (plus bank holidays)Life assurance and pension schemeSubsidised canteen facilities95% staff discount across the Speedy brandOpportunities for training, development, and career progressionVoluntary Health Cash PlanAccess to My Staff Shop discounts across a wide range of retailersCycle-to-work scheme via the Green Commute InitiativePAM Employee Assistance Programme (EAP) for confidential support and counsellingWork Life Balance initiative with options for flexible working patternsCareer Line of Sight programme to map your progression within the Speedy Group
Additional Information
This role is offered as a 9-month fixed term contract, with the possibility of becoming permanent for the right candidate.Some roles may be subject to DBS, credit, or security checks.All applicants must have the legal right to work in the UK.We are an equal opportunities employer and welcome applications from all backgrounds.
Learn More About Our ESG And Inclusion Policies
https://www.speedyservices.com/esg/governance
Apply now and take the next step in your career with Speedy!
LNKD1_UKTJ Seniority level
Seniority level Entry levelEmployment type
Employment type Full-timeJob function
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