Account Manager

Morgan McKinley are proud to be working with an exciting, growing business based in Kettering.
We are seeking a driven Account Manager to join their team. This is an excellent opportunity for someone with strong relationship-building skills, credit or collections experience, and a passion for delivering outstanding customer service.
Job Title: Account Manager
Salary: -28,000 + bonus earning opportunities
Contract: Full-time, 37.5 hours per week
The Role
As Account Manager, you''ll be the key link between field sales teams, franchisees, and internal departments, managing a portfolio of lease and credit accounts. You will focus on building strong relationships, reducing delinquency, developing credit business, and ensuring smooth processes from application to collection.
Key Responsibilities
Manage receivables, control losses, and resolve delinquency issues.
Build strong relationships with field sales teams and franchisees.
Promote credit sales programs and provide training.
Analyse portfolios, prepare forecasts, and create action plans.
Ensure compliance with company policies and governance guidelines.
About You
2-4 years'' collections or financial services experience.
Confident communicator with excellent telephone and interpersonal skills.
Strong organisational skills and ability to manage multiple tasks.
Proficient in Microsoft Office.
Self-motivated, proactive, and able to work independently.
Core Competencies
Customer focus, attention to quality, adaptability, teamwork, communication, continuous improvement.
If you''re looking for a challenging, rewarding role where you can make a real impact, we''d love to hear from you.
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