We are recruiting for an experienced Clinical Case Manager to join a specialist community-based complex care service in Exeter.

This is an excellent opportunity for a Registered Nurse-with strong community complex care experience who can provide clinical leadership, support care packages and work closely with clients, families, staff and external professionals.

Key Responsibilities

• Assess clients'' physical and mental health needs.
• Develop personalised, outcome-focused care plans.
• Complete clinical and environmental risk assessments.
• Review care packages in response to changing needs.
• Provide clinical support to clients and their families.
• Act as a key communication link between families, professionals and care teams.
• Support the identification and induction of staff into complex care packages.
• Provide ongoing clinical support to nurses and care staff.
• Complete staff supervisions, appraisals and competencies.
• Support training and development of clinical and non-clinical staff.
• Interview healthcare staff.
• Work with commissioners to support new care packages.
• Help reduce unplanned hospital admissions through effective case management.
• Ensure care delivery meets CQC and safeguarding requirements.
• Maintain accurate clinical records and electronic care management systems.
• Support Care Coordinators to ensure continuity of care.
• Deal with complaints and concerns appropriately.
• Participate in an out-of-hours on-call rota.

About You

• Registered Nurse with current NMC PIN- registration.
• Minimum 2 years'' post-qualification experience.
• Minimum 5 years'' experience within health and social care.
• Experience within community-based complex care.
• Experience managing and supervising nurses or care teams.
• Strong knowledge of health and social care legislation and CQC requirements.
• Excellent communication and relationship-building skills.
• Highly organised with strong clinical leadership skills.
• Full driving licence and access to your own vehicle.
• Confident working with clients, families and multidisciplinary professionals.