Sales Co-Ordinator

Sales Co-Ordinator Shrewsbury Up to 35,000 per annum dependent on experience - 08:00 - 17:00 Monday - Thursday and 16:00 on a Friday Are you a confident communicator with a passion for customer service, problem-solving and sales?We''re looking for a proactive and commercially minded Sales and Customer Service Coordinator to join an established business in a varied role combining customer support, technical service coordination and proactive sales.You''ll be a key point of contact for customers, helping resolve technical queries, coordinating repairs and servicing, and identifying opportunities to generate additional business through service packages, spare parts and equipment.Key ResponsibilitiesProviding telephone and email support, helping customers troubleshoot machine issues and identify solutions.Coordinating service requests, repairs and engineer schedules from start to finish.Preparing quotations, managing purchase orders and processing completed jobs through SAP/OneExpand.Liaising with engineers, suppliers and customers to ensure repairs are completed efficiently.Managing existing service and maintenance agreements.Proactively contacting customers to promote servicing, maintenance packages and additional products.Following up quotations, converting opportunities into sales and building strong customer relationships.What we''re looking forExperience in customer service, technical sales, service administration or a similar role.Excellent communication skills and ..... full job details .....