Airfreight Operator

Freightserve-recruitment-are-looking-for-a-Billing-Team-Leader-for-a-busy-well-established-Freight-Forwarder-based-in-the-Feltham,-Middlesex-area.

About-the-Role

We-are-seeking-an-experienced-and-hands-on-Billing-Team-Lead-to-manage-and- oversee-our-billing-function-within-a-busy-freight-forwarding-and-logistics-environment.

The-successful-candidate-will-lead-the-billing-team,-ensuring-accurate-and-timely- invoicing-across-all-transport-modes,-including-air,-sea,-road-and-rail-freight,-as-well-as-DPD-parcel-billing.

You-will-be-responsible-for-maintaining-customer-rates,-monitoring-job-profitability,- overseeing-billing-processes-and-ensuring-the-team-delivers-a-high-standard-of- accuracy,-efficiency-and-customer-service.

Key-Responsibilities-

Team-Leadership

• Lead,-manage-and-support-the-billing-team,-ensuring-workloads-are- allocated-effectively.
• Monitor-team-performance,-accuracy-and-productivity.
• Provide-training,-guidance-and-support-to-team-members.
• Ensure-billing-deadlines-and-monthly-targets-are-consistently-achieved.

Billing-&-Invoicing

• Customer-billing-across-air,-sea,-road-and-rail-freight-operations.
• Manage-DPD-billing,-ensuring-charges-are-accurate-and-complete.
• Ensure-all-jobs-are-invoiced-promptly-and-accurately.
• Investigate-and-resolve-billing-discrepancies-and-queries.
• Ensure-all-relevant-job-costs-and-revenue-are-captured-before-invoicing.
• Monitor-unbilled-jobs-and-outstanding-billing-to-minimise-delays.

-Customer-Rates-&-Commercial-Control

• Maintain-and-update-customer-rates-and-tariffs-within-the-relevant-systems.
• Ensure-correct-rates-and-agreed-charges-are-applied-to-customer-jobs.
• Liaise-with-internal-teams-and-the-customer-regarding-rate-discrepancies.
• Review-additional-charges-and-ensure-all-applicable-costs-are-recovered.

Systems-&-Reporting

• Maintain-and-utilise-Boxtop-and-ASM-software-for-billing-and-operational- reporting.
• Produce-regular-reports-on-jobs,-invoicing,-outstanding-billing-and- revenue.
• Monitor-job-status-and-identify-completed-jobs-awaiting-invoicing.
• Analyse-billing-performance-and-identify-areas-for-improvement.
• Ensure-system-information-is-accurate-and-up-to-date.
• Develop-and-improve-reporting-processes-to-provide-better-visibility-of- billing-performance.

-Skills-&-Experience-Required

• Previous-experience-in-a-billing-supervisory-or-team-leadership-role-within-freight-forwarding-or-logistics.
• Good-understanding-of-air,-sea,-road-and-rail-freight-billing.
• Experience-with-DPD-billing-processes.
• Knowledge-of-Boxtop-and-ASM-software.
• Experience-maintaining-customer-rates-and-tariffs.
• Strong-understanding-of-job-costing,-revenue-capture-and-invoicing.
• Excellent-reporting-and-Excel-skills.
• Strong-organisational-skills-and-attention-to-detail.
• Ability-to-manage-deadlines-and-prioritise-workloads.
• Confident-communicator-with-the-ability-to-work-closely-with-operations,- finance-and-internal-teams.

-What-We-Are-Looking-For

We-are-looking-for-a-proactive-and-organised-individual-who-understands-the- importance-of-accurate-and-timely-billing-within-a-fast-paced-logistics-environment.

You-will-take-ownership-of-the-billing-function,-ensure-jobs-are-billed-correctly,-maintain-accurate-customer-rates-and-provide-clear-reporting-to-management,-while-motivating- and-developing-the-billing-team.

Working-hours-are-Monday-Friday-(Apply online only)

As-an-agency-we-are-fast-becoming-the-number-one-Freight-specialist-in-the-UK.-We- have-a-fast-growing-reputation-with-most-Freight-related-companies.-Freightserve-has- been-established-since-1992-working-within-the-Freight-Forwarding-and-Shipping- industry.