Customer Service Admin

Customer Service Admin
Location: Wolverhampton WV10
Recruitment Agency: Pertemps
Pay Rate: £13–£14 per hour
Working Hours: Monday to Friday, 8am–4pm or 9am–5pm

The Role we are currently recruiting for is a Customer Service Administrator to join a busy team based in Wolverhampton.
Duties will include:

• Handling inbound and outbound customer service calls.
• Making outbound business-to-business calls to customers.
• Processing customer orders for business-to-business clients.
• Dealing with product codes, pricing and order enquiries.
• Carrying out accurate data entry and updating customer information on internal systems.
• Using Sage to process and manage customer orders.
• Using Microsoft Office for general administration duties.
• Providing a professional, friendly and efficient service to business customers.

Skills & ExperienceThe ideal candidate will have:

• Previous experience in customer service and administration.
• Good data entry skills with a high level of accuracy.
• Knowledge and experience of using Sage.
• Good working knowledge of Microsoft Office.
• Confidence handling inbound and outbound calls, including business calls.
• Experience processing orders and dealing with product codes and pricing.
• Excellent attention to detail.
• Strong communication and telephone skills.
• The ability to work well as part of a team and contribute to a busy working environment.
• A positive, organised and professional approach to work.

How to ApplyInterested in this opportunity?
Please send your CV to:
Tim.sutherland@pertemps.co.uk
Alternatively, contact Pertemps Wolverhampton for further information.