Job Description
Credit Controller South Gloucester 30,000 Hybrid (4 days in the office) 6 month contract initially, with strong possibility of a permanent role A leading UK facilities services company based in South Gloucester is currently looking for an experienced Credit Controller to join its order to cash team as soon as possible on an initial 6 month contract. There is a strong possibility of the role turning into a permanent position should the successful candidate prove themselves. You will be tasked with an initial project of clearing a backlog of over 3 million in outstanding UK B2B debt, dealing with high volumes of accounts. Manage an allocated portfolio of customer accounts and ensure outstanding balances are actively monitored. Make a high volume of outbound calls to customers each day to chase outstanding invoices and overdue balances. Maintain a structured call schedule, prioritising accounts by value, age of debt, and risk profile. Engage professionally and confidently with accounts payable contacts, finance teams, and decision-makers. Follow up all calls with written confirmation of agreed payment dates and any dispute resolutions. Assist with bad debt identification. Identify and investigate unallocated or short payments, liaising with customers and internal teams to resolve discrepancies. Maintain up-to-date and accurate records of all payment activity within the collections system. Refer unresolved disputes to the query management team with supporting documentation, ..... full job details .....