Job Description
Customer Services Administrator Location: AlloaSalary: £24,500 per annum (pro rata)Contract: 2-Month Temporary Contract (with potential for extension)Hours: Full Time The Opportunity We are currently recruiting for a Customer Services Administrator to join a well-established organisation within the property sector. This is an excellent opportunity for an experienced administrator or customer service professional looking to gain valuable experience within a busy and customer-focused environment. Working as part of a dedicated team, you will provide a high-quality administrative and customer service function, supporting tenants, customers, and internal departments across a range of property-related services. Key Responsibilities Deliver excellent customer service to tenants, customers, and stakeholders. Handle enquiries via telephone, email, live chat, and face-to-face interactions. Monitor and manage shared email inboxes, ensuring enquiries are directed appropriately. Support administration processes, including maintaining accurate records and updating internal systems. Process applications and tenant-related documentation. Prepare tenancy and information packs for customers. Assist with the administration of repairs and property-related enquiries. Process incoming and outgoing mail, scanning and distributing correspondence. Take payments and issue receipts where required. Organise meeting rooms, bookings, and refreshments. Promote online customer services and digital ..... full job details .....