Job Description
Role - 3rd Line EUC Support EngineerDuration - 6 months with very likely extensionLocation - Billingham, onsite 5 days a weekSpec - We''re seeking an experienced Level 3 EUC Engineer to join a large-scale enterprise transformation and device migration programme within a highly regulated pharmaceutical manufacturing environment.This is a hands-on technical role focused on ensuring business-critical applications, endpoint technologies, and workplace services remain stable, secure, and operational throughout migration and deployment activities. You will act as the senior escalation point for complex technical issues, working across infrastructure, security, deployment, and application teams to support the successful delivery of a major workplace transformation programme. Key Responsibilities Provide Level 3 support for enterprise endpoint devices and applications across a complex IT environment.Act as the senior technical escalation point for application and EUC-related incidents.Design and implement technical solutions across the end-user computing landscape.Troubleshoot and resolve advanced application and endpoint issues.Support application readiness activities associated with device migration and workplace transformation projects.Investigate and remediate application compatibility issues across Windows environments.Coordinate application testing, validation, and user acceptance activities.Support software deployment, packaging, release management, and rollout ..... full job details .....