Job Description
We are recruiting an experienced Housekeeping Manager to join a prestigious four-star hotel and spa resort in the beautiful Lake District.
This is an excellent opportunity for a strong hospitality professional with proven leadership experience, capable of managing a large housekeeping operation, maintaining exceptional standards and developing a motivated team.
Job Details
You will take responsibility for the day-to-day housekeeping operation within a busy, high-standard hotel and spa resort.
You will lead a team of approximately 40 colleagues, supported by a Deputy Housekeeping Manager, two Supervisors, a Head Linen Porter and six Senior Room Attendants.
The successful candidate will be a confident and hands-on leader who can maintain high standards, manage performance, support team development and ensure an excellent guest experience.
Key Responsibilities
Accommodation
Live-in accommodation may be available for suitable applicants.
If you have strong housekeeping leadership experience and are ready to take on a senior role in a premium hospitality environment, we would love to hear from you.
This is an excellent opportunity for a strong hospitality professional with proven leadership experience, capable of managing a large housekeeping operation, maintaining exceptional standards and developing a motivated team.
Job Details
- Position: Housekeeping Manager
- Location: Windermere, Lake District
- Salary: Up to £38,000 per annum, depending on experience
- Contract: Permanent, Full-time
- Working Hours: 40 hours per week
- Shifts: Predominantly day shifts, approximately 08:00-17:30
- Overtime: Paid at the equivalent hourly rate
- Start Date: Ideally by 10th December
You will take responsibility for the day-to-day housekeeping operation within a busy, high-standard hotel and spa resort.
You will lead a team of approximately 40 colleagues, supported by a Deputy Housekeeping Manager, two Supervisors, a Head Linen Porter and six Senior Room Attendants.
The successful candidate will be a confident and hands-on leader who can maintain high standards, manage performance, support team development and ensure an excellent guest experience.
Key Responsibilities
- Oversee the daily housekeeping operation and ensure consistently high standards of cleanliness and presentation.
- Lead, manage and motivate a large housekeeping team.
- Hold team members accountable for performance and operational standards.
- Train, coach and develop colleagues, supporting their professional growth.
- Work closely with supervisors and senior team members to coordinate daily activities.
- Monitor room standards, cleanliness and overall presentation.
- Manage performance, recognition and reward within the team.
- Ensure operational procedures and health and safety standards are followed.
- Respond to operational challenges and maintain an efficient housekeeping service.
- Proven experience in a Housekeeping Manager or similar senior housekeeping role.
- Strong leadership and people management skills.
- Experience managing and developing larger teams.
- Confidence in holding colleagues accountable and managing performance.
- Experience delivering training, development, reward and recognition.
- Background in high-end luxury hotels or similarly fast-paced hospitality environments.
- Excellent communication skills and fluent English.
- A hands-on, organised and professional approach.
- Salary of up to £38,000 per annum, depending on experience.
- Share of tips, typically approximately £150-£190 per month.
- 50% discount on food and drink.
- 50% discount on spa facilities.
- 50% discount on watersports.
- Free use of the swimming pool, gym, sauna and steam room.
- Annual complimentary anniversary stay, including a three-hour thermal spa journey.
- Access to a benefits hub offering discounts and cashback with over 800 retailers.
- Learning and development opportunities.
- 90-day induction programme and ongoing training.
- Uniform provided.
- Workplace parking available.
Accommodation
Live-in accommodation may be available for suitable applicants.
- Single room with shared bathroom and laundry facilities.
- Accommodation is less than 30 seconds from the workplace.
- Cost: £11.20 per day, including meals.
- A staff canteen provides three meals per day.
- There are no communal kitchen facilities for personal use. Colleagues may bring their own kettle, toaster, microwave and fridge for their room.
- Laundry facilities are available.
If you have strong housekeeping leadership experience and are ready to take on a senior role in a premium hospitality environment, we would love to hear from you.