Service Manager

Service ManagerNewark / Cambridgeshire Up to £65,000 + Benefits NEOS Engineering are working with a growing machinery and equipment business to recruit an experienced Service Manager to oversee its service operation, lead engineering teams and ensure customers receive a consistently high standard of support.This is an excellent opportunity for someone with a strong background in heavy machinery, plant, agricultural equipment or a similar engineering environment who is looking to take ownership of a service department and play an important role in its continued development. The RoleAs Service Manager, you will take responsibility for the day-to-day running of the service operation, managing engineers, coordinating workloads and ensuring equipment is maintained, repaired and supported efficiently.You''ll work closely with customers, internal departments and senior management to keep the operation running smoothly, improve service delivery and maintain high standards across the department. Key Responsibilities Manage and oversee the day-to-day service department and engineering operations.Lead, manage and develop a team of field service and workshop engineers.Coordinate workloads, engineer schedules and service activities.Monitor service performance, productivity and operational costs.Ensure customer enquiries, breakdowns and technical issues are dealt with efficiently.Support the planning and delivery of preventative maintenance programmes.Manage parts requirements and work ..... full job details .....