Account Manager

Account Manager
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Location: Reading, Hybrid (1 day per week in the office)
Salary: Around -50,000
Contract: Permanent
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We are working with an established international transportation company that is looking to appoint an Account Manager to join its commercial team.
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This is an exciting opportunity to take ownership of an existing portfolio of B2B customers, focusing on strengthening relationships, maximising account potential and delivering an exceptional customer experience.
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The Role

• Building and maintaining strong, long-term relationships with key customer stakeholders, acting as their primary point of contact.
• Proactively understanding customer requirements, anticipating future needs and ensuring a consistently high level of service.
• Leading regular customer business reviews, discussing performance, future requirements, new initiatives and opportunities for growth.
• Managing customer forecasts and working closely with internal teams to ensure effective planning and service delivery.
• Identifying opportunities to develop existing accounts through upselling, cross-selling and introducing additional products or services.
• Developing account plans and maintaining a healthy pipeline of commercial opportunities.
• Preparing customer proposals and commercial quotations, ensuring pricing and profitability targets are achieved.
• Coordinating new customer programmes and onboarding, working closely with internal stakeholders to ensure a smooth implementation.

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About You

• At least 3 years'' experience in a B2B Account Management role.
• Experience within transportation, logistics, supply chain or a related industry would be advantageous.
• A proven ability to build relationships and influence key stakeholders at different levels.
• Strong commercial awareness, with experience identifying upselling and cross-selling opportunities.
• Excellent communication, negotiation and relationship management skills.
• Experience managing customer forecasts, account plans and commercial pipeline

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What''s on Offer?

• Salary of circa -50,000, depending on experience.
• Company bonus scheme.
• Hybrid working, with the potential for just one day per week in the Reading office.
• The opportunity to join an established international transportation business.