IT Support Analyst

IT Support Analyst - SC Cleared requiredTechnologies: Windows, Active Directory, Microsoft Office 365, ServiceNow, LAN/WAN, Networking, Server Support, Backup Solutions, IT Security, Hardware and Software Support.Location: Luton area site-based Contract: 6 months IR35: Inside IR35SC CLearance required for this roleWe are looking for a hands-on IT Support Analyst to provide 1st and 2nd line IT support across a busy operational site.You will be responsible for supporting end users, maintaining IT hardware and infrastructure, troubleshooting technical issues and helping deliver site-based IT projects.Key Responsibilities: Provide desk-side and 1st/2nd line IT support.Troubleshoot hardware, software, server and network issues.Support Windows devices, Active Directory and Microsoft applications.Assist with infrastructure, backup, printing and mobile device support.Support IT security, endpoint compliance and disaster recovery activities.Manage IT incidents, documentation and user training.Assist with hardware/software procurement and infrastructure projects. Experience Required: Previous experience in an IT Analyst, IT Support or Infrastructure Support role.Strong Windows, hardware and software troubleshooting skills.Knowledge of Active Directory and Microsoft applications.Exposure to networking, servers, backups and ITSM tools such as ServiceNow.Good communication skills and a confident, customer-focused approach. Security Clearance: SC clearance will be required. Candidates ..... full job details .....