Customer Relationship Manager - Resales

Customer Relationship Manager Resales London Up to £50,000 + Bonus We re partnering with a growing business within the specialist whisky industry. They re now looking for a Customer Relationship Manager to join their developing resale division, managing customer relationships and supporting the resale of whisky casks.This is a unique opportunity for a commercially minded relationship professional who enjoys working with customers, understanding market dynamics and providing informed advice. You''ll take ownership of the resale journey, from initial enquiry through to completion, helping customers navigate valuations, market conditions and resale opportunities.This role would suit someone who combines strong relationship management skills with commercial awareness, confidence handling challenging conversations and a genuine interest in delivering positive customer outcomes. Responsibilities will include: Managing customer relationships and acting as the primary point of contact for customers looking to resell their whisky casksBuilding trusted relationships through clear, honest and professional communicationManaging resale enquiries from initial contact through to successful completionResearching market conditions, trading activity and pricing trends to support cask valuationsAssessing resale opportunities and providing realistic valuation recommendations based on market evidenceExplaining valuations, market movements and potential returns to customers, managing expectations ..... full job details .....