Permanent

Order Processor Customer Excellence Associate

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Tate

Job Description

This is a full time office based position combining pre and post order customer service, enhancing the customer experience and relationships, processing orders and maintaining high standards of quality administration processes. Location: Office Based Hours: 35.25 hours per week, Monday to Friday Flexibility: Flexible start and finish times within core hours, with an early finish on Fridays About the OpportunityTate is recruiting on behalf of a highly successful global organisation that manufactures and sources a vast range of technical products and components for customers across the UK and international markets. Working from one of their UK Sales and Service Centres, you will play a key role in supporting customers, processing orders and ensuring exceptional service delivery.This is an excellent opportunity for someone who enjoys a structured, process-driven environment and thrives on accuracy, customer interaction, and problem solving. The products are highly technical, often involving detailed specifications and complex part numbers, making strong attention to detail and the ability to concentrate essential for success.The organisation is known for its inclusive culture, structured training programmes, ongoing personal development and opportunities to progress into other departments and functions over time. The RoleAs part of a collaborative customer service team, you will be responsible for managing customer orders, quotations and enquiries while ensuring all processes ..... full job details .....