Sales Administrator

Sales Administrator 29,000 Per annum Oldbury - Fully Office Based Monday to Friday, 8:30am - 5:00pm PermanentAn organised and proactive Sales Administrator responsible for supporting the sales function through accurate order processing, quotation management, customer communication, and administrative support. Working closely with customers, suppliers, and internal departments, the role ensures the smooth running of the sales process from enquiry through to delivery while maintaining exceptional customer service standards.Key ResponsibilitiesProcess sales orders accurately and efficiently, ensuring all customer requirements are captured and fulfilled.Prepare and manage customer quotations, following up where appropriate to support the sales team.Act as a key point of contact for customers via telephone and email, responding to enquiries in a professional and timely manner.Maintain accurate customer records, pricing information, and sales activity within internal systems.Coordinate with production, purchasing, logistics, and other departments to ensure orders are delivered on time and in full.Monitor order progress and proactively communicate updates, delays, or changes to customers.Raise purchase orders and liaise with suppliers to support customer and business requirements.Support Account Managers and Sales Executives with administrative tasks, reporting, and customer documentation.Produce sales reports, order analysis, and performance data as required.Resolve customer ..... full job details .....