Tenancy Rights Team Manager

Tenancy Rights Team Manager

South London | Contract
Rate: £38.97 per hour (Inside IR35)
IR35 Status: Inside IR35
Initial Contract Length: 4 Months
Working Hours: 35 Hours per Week

Role summary

You will manage a specialist team of four officers responsible for providing tenancy rights advice, investigating harassment and unlawful eviction, and delivering effective enforcement activity. The role will be central to improving standards in the private rented sector, protecting vulnerable residents and supporting homelessness prevention.

This is an excellent opportunity for an experienced housing professional to shape a new service, strengthen operational practice and lead a team delivering important statutory and regulatory functions.

What you will do as a Tenancy Rights Team Manager

·Lead and manage a specialist team of four officers, overseeing tenancy rights advice, complex casework, investigations and enforcement activity.
·Ensure compliance with tenancy legislation, including the Renters'' Rights Act, security of tenure, unlawful eviction and harassment provisions.
·Oversee enforcement investigations, evidence gathering, civil penalties and criminal prosecution referrals, working closely with Legal Services.
·Develop operational policies, procedures and service standards to ensure consistent, lawful and effective delivery of regulatory responsibilities.
·Work collaboratively with Homelessness Prevention, social care, health services and external partners to protect tenants, prevent homelessness and improve outcomes for residents.

What you will need as a Tenancy Rights Team Manager

·Strong knowledge of tenancy legislation, security of tenure, unlawful eviction, harassment and relevant regulatory and investigatory frameworks.
·Proven experience managing or supervising complex housing casework, investigations or enforcement activity within a statutory or regulatory environment.
·Demonstrable leadership and people management skills, with the ability to develop a high-performing team and maintain high service standards.
·Experience improving services, developing operational policies and ensuring effective, proportionate enforcement practices.
·Excellent communication, stakeholder management and partnership-working skills, alongside a proactive, resident-centred and trauma-informed approach.

What''s on offer

·£38.97 per hour, Inside IR35, on an initial 4-month contract.
·35-hour working week within a London local authority.
·Opportunity to lead a newly established specialist team and make a meaningful impact on tenancy rights, housing standards and homelessness prevention.

Apply for the Tenancy Rights Team Manager role

If you are an experienced housing professional with strong knowledge of tenancy legislation, regulatory enforcement and team leadership, we would like to hear from you.