Job Description
Your new company A well-established organisation within the public and community support sector is seeking a part-time Welfare Support Officer to join its Belfast-based team. This organisation plays a key role in coordinating support services for individuals accessing specialist welfare and support schemes, working closely with community partners, statutory bodies and service users. The successful candidate will join a dedicated team committed to delivering high-quality, person-centred support and maintaining the highest standards of service delivery.Your new role As Welfare Support Officer, you will support the delivery of a specialised welfare support programme, acting as a key liaison between stakeholders, service users and partner organisations. You will be responsible for managing sensitive client information, maintaining accurate records, assisting with case administration and supporting the coordination of welfare advice services.Key duties will include:Managing and processing confidential client information in line with GDPR requirements.Maintaining accurate records and updating internal management systems.Supporting the coordination and development of welfare support processes and procedures.Acting as a point of contact for service users and partner organisations, responding to queries and providing guidance where appropriate.Assisting with reporting activities, management information and programme outcome reporting.Building and maintaining effective relationships ..... full job details .....